It's hacked, u cannot maintain the same id/account. Like everything else they touch microsuck ruined skype. Taking this service has been a big mistake. They then never get back to you when they promise (despite telling them I don't believe they will get back to me - they insisted they definitely will and make promises which they inevitably always break). When you need to contact them, it takes a significant amount of time waiting in queues and then waiting for each response as the support operators assist multiple people at a time. Not ideal for my business, but I cannot spend any more time chasing them up. I followed the full switching procedure several times together with the new telecoms provider but Skype have been extremely unhelpful, refusing to provide the details we need, leaving us to have to keep guessing and use trial & error.Īfter nearly 6 months of trying to get this resolved, I have had to cancel the Skype contract and lose the phone number too. I needed to switch my phone supplier as Skype did not integrate with my new CRM and it did not work most of the time either (they blamed my WiFi, but all other communication systems work fine).

Skype USED to be a very good program a few years back until Microsoft took it over and ruined it, like they have with so many acquisitions. Phone calls are NOT encrypted once they leave the skype servers, so others can hack your private conversations also if they know how. Many reports of them spying on your chat and they have not denied it when they were asked. There was no security issue, they just like to delete accounts for no particular reason. Then recurring charges that my bank had to stop.ĭeleting your account for so called 'security reasons' meaning the skype staff didn't get laid the night before. This is what you can expect from skype and has happened to me on more than one occasion:Ĭharging my credit card after saying was free trial for 30 days. I really don't see how skype got such a high rating here as it doesn't deserve it. The many users there give it like less than two stars. If you want a more honest idea of skype try looking at trustpilot. 2nd attempt, got error message to 'contact support' first attempt did not go through.

Skype customer service support number